Every story on The TPS Report is analyzed through three operational dimensions. These aren't mutually exclusive — most real-world challenges span multiple dimensions.
Can you rely on this system? Trust covers reliability, observability, testing, and governance. When an AI agent processes a customer request, how do you know it did the right thing? How do you prove it to auditors?
What could go wrong, and how do you prevent it? Protect encompasses security, guardrails, compliance, and adversarial robustness. AI agents with tool access expand the attack surface.
Can this work at production volume? Scale addresses infrastructure, orchestration, performance, and cost optimization. Running one agent is easy — running thousands requires different engineering.